Mission, Vision, Principles and Core values!
Welcome to our Credit Union
Where we are one family!
Mission Statement
Our mission is to promote thrift among credit union members by affording them the opportunity to accumulate their savings, to create a source of credit at fair and reasonable interest rates, and to provide the opportunity for the members to use and control their money in order to improve their economic and social condition.
The creation of sources of credit for the benefit of its members at a fair and reasonable rate of interest
Vision
We seek to be a leading cooperative financial institution in The Gambia providing various products and financial services to members with a view to creating an enviable image in the country.
--- To be the preferred financial institution for our members ---
Principles
- Voluntary Membership
- Democratic Member Control
- Members’ Economic Participation
- Autonomy and Independence
- Education, Training & Information
- Cooperation Among Cooperatives
- Corporate Responsibility
Cooperatives are voluntary organizations, open to all persons able to use their services and willing to accept the responsibilities of membership, without gender, social, political, racial, or religious discrimination.
Cooperatives are democratic organizations controlled by their Members, who actively participate in setting policies and making decisions.
Members contribute equitably to, and democratically control, the capital of their cooperative. At least part of that capital is usually the common property of the cooperative. Members usually receive limited compensation, if any, on capital subscribed as a condition of membership. Members allocate surpluses for any or all of the following purposes: developing the cooperative, possibly by setting up reserves, part of which at least would be indivisible; benefitting members in proportion to their transactions with the cooperative; and supporting other activities approved by the membership.
Cooperatives are autonomous, self-help organizations controlled by their members. If they enter into agreements with other organizations, including governments, or raise capital from external sources, they do so on terms that ensure democratic control by their members and maintain their cooperative autonomy.
Cooperatives provide education and training for their members, elected repsentatives, managers, and emp loyees so they can contribute effectively to the development of their cooperatives. They inform the general public, particularly young people and opinion leaders, about the nature and benefits of cooperation.
Cooperatives serve their members most effectively and strengthen the cooperative movement by working together through local, national, regional, and international structures.
While focusing on member needs, cooperatives work for the sustainable development of their communities through policies accepted by their members.
Core Values
- Professionalism
- Responsibility
- Accountability
- Transparency
- Integrity
- Excellence
- Passion
- Courtesy
- Commitment
- Honesty
We will maintain the strictest of confidence, conduct ourselves in an appropriate business manner, and invest in the professional development of our employees.
We will be sensitive to the needs of others, be active in our communities, educate our members, know our members personally, and treat them with dignity and respect.
We will stand behind our product and services, Provide accurate information, apply adequate Confidentiality for our esteemed members where it is due.
All member requests are responded to quickly and accurately, we will sacrifice to help others, and recognise our members and employees for their achievements.
We will apply highest level of fairness in responding to members requests, and honesty to maintain value in our services delivered to the members.
We will deliver services with deligence to members and nurture excellence in performing our duties as required.
We will ensure a condusive environment that is welcoming and enticing to be passonate in doing what we do well.
we will maintain highest level of respect receprocally to members and employees
We are fully commited to what we do so as to draw optimum satisfying benefits from executing our varied functions as defined
To be honest at all time